ProPharmacy-UK Ltd is committed to providing a highly secure platform for online prescribing services. Ensuring data security

and compliance with relevant regulations is a top priority. ProPharmacy-UK Ltd is registered with the Information Commissioner’s Office

(ICO), ensuring adherence to UK data protection regulations.

Data Security Measures

Role-Based Usage
ProPharmacy-UK Ltd employs role-based access control, granting users access aligned with their level of authority and

responsibilities.

Encryption
All data transmitted between your browser and the ProPharmacy server is secured via HTTPS using TLS 1.2 protocols and 256-bit encryption.

Server Security
Your data is securely hosted with DigitalOcean, a reputable hosting provider with stringent compliance certifications, including ISO

27001, SOC 1 Type II, SOC 2 Type II, PCI DSS, and GDPR compliance. DigitalOcean’s facilities feature robust physical and electronic security measures, including firewall protections to prevent unauthorised access.

Authentication and Password Protection
User accounts are protected with secure login IDs and passwords. Passwords are stored using one-way 256-bit hashing encryption and cannot be decrypted or accessed by ProPharmacy staff. Password resets require verification via email.

Automatic Logout
Sessions are automatically terminated after a set period of inactivity to protect your data from unauthorised access.

Digital Certificates
ProPharmacy employs industry-standard SSL certificates, ensuring secure and authenticated interactions with our platform.

Data Integrity and Hosting
The ProPharmacy platform benefits from DigitalOcean’s Enterprise-grade infrastructure, ensuring data integrity, security, and

continuous availability.

Firewall Protection
Our systems are safeguarded behind advanced firewall infrastructure provided by DigitalOcean, offering robust defence against external threats.

Protecting Your Privacy

To enhance the security of your information, we recommend:

• Never sharing your login details.
• Always logging out after each session.
• Using strong, unique passwords with letters, numbers, and symbols.
• Maintaining up-to-date antivirus software and firewalls on your devices.
• Regularly applying security updates to all software and applications.
• Never leaving your device unattended when logged into your ProPharmacy account.

Your proactive measures, combined with our robust security infrastructure, help ensure the confidentiality and integrity of your data.